Frequently Asked Questions

Find quick answers to common questions about our services, policies, and how to get the most out of your experience.

I need help — how do I get in touch?

If you need support with your order, product selection, or anything else, you can reach us anytime at [email protected]. A member of the team will get back to you as soon as possible.

Can I edit or cancel my order once it’s placed?

Orders cannot be edited once submitted.

However, if you need to cancel your order, please contact us immediately at [email protected]. We’ll do our best to assist before your order ships.

Can I send my order to multiple addresses?

Each order can only be shipped to one address. If you need to send items to multiple locations, please place separate orders.

Will I receive an order confirmation?

Yes — you’ll receive a confirmation email as soon as your order is placed. If you don’t receive it within a few minutes, check your spam folder or reach out to support.

Can I top up from the existing MYOB merch range?

Yes! You’re welcome to top up from the approved MYOB range.


Please refer to the approved team catalogue (link here) and get in touch with the team at [email protected] to discuss your order or request a quote.

I have a custom project I’d like to discuss — can you help?

Absolutely. If you have a custom merch project or something outside the standard range, we’d love to help bring it to life.

Please contact us at [email protected] with a brief outline of your idea, and the team will be in touch to discuss the next steps.

Why does this merch look… good?

We put effort into it. On purpose.

Do I need another MYOB hoodie?

Probably not. Will you enjoy it? Almost certainly.

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